john k Ten

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Virginia Beach, Virginia

Dysfunctional racist employees

Cleveland, Ohio, Fulton Road and Clark location. Doors to ordering counter often locked, however hours of operation indicate open at 10am until wee hours of the morning.

Unable to enter the building I went and stood by the drive thur window. A tall slender BLACK man told me he could not place my order since I was not in a car. I attempted to explain the entrance doors were apparently locked. He stated, "Yes they are, I do not have my key right now" so you will have to leave.

I asked him if he could process my order ? He again stated, "Listen Man I don't have my key right now so leave?

I did inform the employee I would reach out to someone higher up. He replied, "gone mother *** HONKY" I could ask that someone review the video footage.

View full review
2 comments
Guest

No fast food place will take a fool's order on foot at the drive-thru. It's a legal liability and is not allowed.

Guest

Three strikes you’re out. After he responded the first time, you should have left.

View more comments (1)
Andrea B Qnp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Buffalo, New York

Everyth about my order was terrible and I never received my full order. Trying too get in contact with customer service e is he'll and I won't be back again.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Checkers Drive In - Everyth about my order was terrible and I never received my full order....
Checkers Drive In - Everyth about my order was terrible and I never received my full... - Image 2
Checkers Drive In - Everyth about my order was terrible and I never received my full... - Image 3
Checkers Drive In - Everyth about my order was terrible and I never received my full... - Image 4
I received old food, and I never got my sourdough melt . I hate I can't get refunded for that because I don't have money too give away. I hate that we have too deal with this inconvenience because your hiring children that never work too run a business.
View full review
Loss:
$20
Cons:
  • Late wait
  • Never fresh food

Preferred solution: Full refund

User's recommendation: Don't order here

Phyllis D Lgf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order

Did not order. Stop. Im from Wisconsin Never ordered. Will proceed to contact authorities. Stop order now
View full review
Loss:
$28

Preferred solution: Full refund

Chad W Bvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

Horrible experience last nite

Came though at 7:30 last nite an had ordered 2 of the $5 bags was u sure about the price an asked the lady at the window she was so rude to me an I said there is no need to be rude I just asked a question she asked for the food back an slammed the drive through window in my face
View full review
Pros:
  • Good food
Cons:
  • Rude employees

Preferred solution: Would like to get what I ordered before window slammed in my face

User's recommendation: Treat customers with respect

Dee J Qeb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn’t receive free sandwich for downloading and playing dice dreams

Updated by user Jan 22, 2024

Non perfectional

Original review Jan 18, 2024
Didnt receive free sandwich for playing dice dreams and I have played pretty much all day this is the third time actually this has happened
View full review

Preferred solution: Free Sandwich

Adiana Nop

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

The MLK store in Atlanta we sent for food through door dash and it took over a hour and when the driver finally got to the window they said that the order had already been picked up y

Waiting for order over a hour and called and a male answered and sounded like he was sleeping was very rude and said I could just cancel the order and hung up
View full review

User's recommendation: Hire more responsibility to people who deserve and need it

Anonymous
map-marker Lumberton, North Carolina

No one in the building out side back of restaurant.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My husband and I are 62. We were out shopping and decided to try your new restaurant (checkers) this would have been our first visit.

However, our first experience was heart breaking. We walked up to window to order, windows was open no one inside. We called out to see if everyone inside or may need help, but what we found at the back of the parking lot were restaurant employees we assume??? One male in a car smoking not sure what.

And one female setting on the curb texting. Looked at us like we were intruding on their space. This is so sad. We are locals and felt we should report this.

Not a good example of your new business.

It was our first visit and our last. You may want to put up cameras for safety as well.

View full review
1 comment
Guest

pls open my whatsapp account i am bothered for long time because of not opening i will use official whatsapp no more gb whatsapp please open my whatsapp account91+815901****

Chelsea C Lku

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Sep 21, 2023

Both workers were extremely rude and when I was told that they would not do it, they shut the window in my face and didn’t give me a chance to even respond

Original review Sep 21, 2023
I asked one of the workers for a large blue raspberry slushy with vanilla soft serve in the cup with it. They explained I had to charge me full price for both items I said I did not care thats completely fine then they refused to put the ice cream in a cup, so when I had my hands full with my keys in my purse, and then the drink and ice cream and I tried to get the lid off to put ice cream in a cup my damn self, I lost the ice cream and end up throwing the cup out of anger I paid the *** price for both of them.

Why couldnt they put in the *** cup ?

Is the stupidest *** thing? Its not that *** hard to do.
View full review
Loss:
$7

Preferred solution: Redo with the ice cream in the cup with the slushie

Pam D Jbj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Tampa, Florida

Food did not taste right something was wrong with all of it may be bad oil or something a bit salty. I’m waiting on a response after a claim.

Checkers Drive In - Food did not taste right something was wrong with all of it may be bad oil or...
Checkers Drive In - Food did not taste right something was wrong with all of it may be... - Image 2
The food tasted funny not like it normally does like bad oil, and it was so salty. We could not eat it.
View full review
Nicolaus L

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Online order to the wrong location

Checkers Drive In - Online order to the wrong location
I made my checkers order to my closest location and proceeded to the closest location. Once arrived they cannot find my order as the checkers app decided I was closer to the other side of town when I was not.
View full review
Loss:
$7
Pros:
  • Fast and good service
Cons:
  • App sucks

Preferred solution: Full refund

User's recommendation: Double check your checkers locations

Terri B Sjp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami Gardens, Florida

Nastiest food ever!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I went around 9 pm to Checkers on 100 34th St S St Petersburg I got 2-$5.00 deals..The burgers were over cooked and looked like they were sitting there since noon, my dogs wouldn't even eat them! The burgers didn't even look close to their commercials. Nobody's does but, NASTY!!! The rest was just ok. I won't even bother with calling the number they give you, because they don't answer or send you coupons for free ones, as said in sooo many reviews. Just a poor, poor company. Don't give them your money.
View full review
Loss:
$10
Pros:
  • Fast
Cons:
  • Nasty food

Preferred solution: Full refund

User's recommendation: DON'T GIVE THEM YOUR MONEY!!!

Christopher J Xen

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oregon, Ohio

Rallys Woodville road Oregon, Ohio

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was hired in as a shift leader here recently and was told my drawers kept coming up short but nobody ever reviewed the cameras I know Ive not stolen any money. I've put my own money in the drawer several times.

I was fired today because my drawers were short again. And a co worker literally attacked me. I have autism I'm not using that as an excuse for anything. But Patricia troxell from this location attacked me while I was in the office.

I've felt bullied from day one by two particular employees the general managers son in law and Patricia. Of course the general manager would side with her family.

Since you know it's family ran. You guys lost a hard working worker on behalf of bullying in the work place.

View full review
Loss:
$1500

Preferred solution: My job back and Patricia and Tommy fired.

Joelyn Qru

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Charlotte, North Carolina

The employee at the drive-through on South Boulevard store number 3933 cashier number aI193901 cursed and you profanity and he was very rude. The employee at the drive-through on South Boulevard store

Checkers Drive In - The employee at the drive-through on South Boulevard store number 3933...
The cashier at the checkers on E. South Blvd., #3933 Al 193The cashier at the checkers on E. South Blvd., #3933 AI193901 use profanity, and was very rude with me, and he was very unprofessional the way he handled his words Use profanity, and was very rude with me, and he was very unprofessional. The way he handled things I would never go back. And I will also.
View full review

User's recommendation: No I will never eat there again…

Anonymous
map-marker Essex, Maryland

Tired of getting ripped off

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered a bogo for a dollar big buford. Got home was only one in the bag went back and the drive threw idiot argued with me try to tell me thats what i ordered. Bull. I got pissed and drove off cost me 10.53 for 1 buford. Ill never go back
View full review

User's recommendation: Go some place else

Jaicee Cob

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

What is the reason for review to get back to work? Nice question huh? The reason for *** work.

I got to get back to work. Im broke no money for that deliver food but I havent driven back to work two weeks and work our payments go in the house is going to freaking background check.
View full review
Patricia T Wzb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing partial order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jun 17, 2023

Issue was never addressed

Original review Jun 17, 2023
On 9/19 spent $36 and change, got home part of the order not there. I called the store no answer, I repeat this several times letting it ring til the line disconnected.

The next dayI again called same attempts with same results as original day. Able to go back next day, told they're a franchise and it's not it's policy to replace or refund if not called (didn't answer) or return durning same shift to pickup, corporate has no say in this . I'm supposed to let them keep approximately $20 and forget it.

THIS IS WRONG AND SOMETHING/SOMEONE NEEDS TO BE DONE TO STOP IT. They need to be scrutinized/watch dog /regulated SOMETHING!!
View full review
Loss:
$20
Pros:
  • Ice-cream taste good
Cons:
  • Food was cold

Preferred solution: Policy changes

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article