Dedria Hic
map-marker Orlando, Florida

Poor service

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I went to your west orlando location and my order contained onions and on my reciept it said no onions .I called the store and the noise was so loud in the background I came back and I was told that I had taken a to big bite out of the sandwich and I told her that it contained onions and she inspected the other sandwich and said she did not see a problem so I gave her both of them, and left.
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Reason of review:
Not as described/ advertised
Brita Nly

Food cold n price before ordrring

Store number Ds258 host Jessica w was making my price I have not ordered yet told me everyone gets burgers we not everyone and food was cold so was our apple pies n missed up my order last night on hamburger and gave me a hot n spicy chicken sandwich instead
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Reason of review:
Order processing issue
Anonymous

Unbelievable bad customer service by a manager

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I was the second person at the drive-thru they took about 15 to 20 minutes to even get to me and ask me to hold I told her I already been holding she told me if you don't like it keep it moving so I went to the drive-thru to steal get my order at the window I games tamika my money and she was very rude and ask me did I want the order or not so I replied you have my money then she gave it back so I asked what was her name she said taMika I believe she was a manager this happened on 1st Avenue South and 34th Street at 12:07 p.m. In St Petersburg Florida She would not give me her name so I sat there trying to get an her name but she closed the window so when I finally did move my car one of the other employees were hanging out the window I asked him what it was his store number he said he didn't know I asked what was her name he said he didn't know a lot of times I come out late at night to get me a late-night snack and every time I come .not every time but most of the time your employees are very rude they keep a nasty place and most of them talk to people like they were on the streets this happened on 9.7 .17at 12:07 a.m.

I was not a happy camper and I still left hungry because she did not serve me. After I waited for almost 30 minutes

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Reason of review:
Poor customer service
2 comments
Guest

I was not pleased with the attitude of the staff and the soggy greasy fries which I had to throw a way price of this cold hamburger and greasy fries $7.84

Guest

Why would you want t frequent a place like that? They have probably spat in your food before. Eat somewhere else.

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Lurlene Dki

Bad business

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Cold food slopped together and this happens ever time i drive to the ONLY CHECKERS in my city!!#! This is unacceptable !!! I spend too much money one a week driving to get this kinda service! I need this issue handled
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Reason of review:
Bad quality
Anonymous

Good review

I go to the store on south bound Telegraph, near Van Born, Dearborn Heights, Michigan. The order is always correct and food nice and hot. The employees are usually nice, never rude. You can tell they care about the customer.
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Reason of review:
Good customer service
Dez Lwh

Cooked chicken hard and flaky and disgusting

Cooked chicken was hard and flaky and looked burnt on the top
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Reason of review:
Bad quality
Krysti Gmx
map-marker Cleveland, Ohio

If you guys close at 4am why was the rally's close

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On 8-7-17 i went to the drive-thur and a young lady came out and said we close... nothing else. YOU guys are the late night place. What if it was a real emergency and i needed food to live? Close. Broadway and 65th cleve,Ohio 44105
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Reason of review:
Not as described/ advertised
Victora Lwq

Horrible

I would like to speak to a representative
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Reason of review:
Bad quality
Anonymous

Food purchased

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I ordered foor from checkers last night. It made me sick.
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Reason of review:
Bad quality
Anonymous

Didn't make burger right

Ordered a big burford combo with just mustard and ketchup I got a burger with everything on it and it's a good thing I don't eat lettuce tomato and pickles because the lettuce was brown the pickles were all shriveled up and the tomato look no good
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Reason of review:
Bad quality
Anthany Jst
map-marker Orlando, Florida

Aweful experience

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Went ro your store on john young and colonial they only recoded part of our order and then we told the rude cashier that our order was wrong she didnt care and became nasty
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Reason of review:
Poor customer service
Myrissa Riu

Very unsatisfactory.

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We went through the drive threw and ordered 7 chicken boxes, a small fry, 4 icecreams in a cup, and a banana split shake. They gave us our icecreams in a cup and told us to wait in a parking space(where our icecream would melt). We then waiting 5-10 minutes for our food to arrive and when it did they forgot the shake. The most disturbing part was when me and my family started to eat our food, i tried my shake and it tasted like the strawberries were bad and all of our food was cold(let it be known we only live 3 minutes from checkers). All of the food felt under cooked. No one in my family could finish anything other then the icecreams in a cup.
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Reason of review:
Bad quality
Kasiah Eeq

Horrible service for the second time this month

Checkers Drive In - Horrible service for the second time this month

I went to the #4176 location in Centerpoint located in Birmingham, Alabama. This the second time I had to come back for a refund.

The employees laughing and constantly asking me to repeat my order. Once i paid and got my food, the order was still incorrect. I had two seperate orders and both was wrong. I stated it was incorrect and the cashier picked threw the sandwich then gave it to the cook fix it.

Once I searched my second bag and stated it was also incorrect, she asked for the whole order back. She picked threw the bags and was trying to figure out what was incorrect while switching and touching over fries and burgers, head all in the bag, so i stated can i just have a refund. It was too much time wasted and i had to be at work within the next 30 minutes. I waited for every bit of 20 minutes and to have the food incorrect and have to back to McDonalds for the second time my food was incorrect.

This is an issue i felt could have been prevented if the employees wasn't playing and laughing while i was trying to order.

2 weekks ago the cashier stated the ice machine, smoothie machine, and milk shake machine was out of order, and the you all no longer sell HiC. Gave me a burger that looked like someone had been playing with it or tore a piece of the bread off, I'm not sure, but I love rally's and it's sad i tried to give it another try after the first incendent, which I feel was a mistake.

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Reason of review:
Order processing issue
1 comment
Guest

"have to back to McDonalds for the second time my food was incorrect."

??????????????????????????????

"threw " -- past tense of "throw"

"through" -- moving in one side and out of the other side of (an opening, channel, or location).

Susan A Bya

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Verified Reviewer

Messed up order

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My experience happened at Checkers at Bayside Plaza in Clearwater,Florida. I had to wait a 1/2 hr for my food. I was so upset waiting that I got out of my car and rapped on the window asking where my food was. He said in a minute. He than gave me my order. He said they were busy. I drove home and found out that I had the wrong order. I was to upset to drive all the way back. Who waits 1/2 hr at a drive thru??? Also, the food was cold. If they are so busy it should be hot. I only live a mile from Checkers. This is not the 1st time.
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Loss:
$8
Cons:
  • Cold food
  • Ignorant employees
Reason of review:
Poor customer service
Anonymous
map-marker Port Charlotte, Florida

Rude staff,after giving us wrong order 3x

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We came to drive through ordered 10 wings all flat dry with med on side,loaded fries,bacon chez burg and lg coke. We were told they only had 8 Flats but if we wanted to wait 18 to 20 minutes they give us our full order we agreed pulled up got our burger and fries asked for a fork pulled into a spot realize there was no fork or napkins walked up to the window got the fork came back opened my burger it didn't have any bacon on it I walked back up to the window and they said let me guess we forgot the bacon at this point I asked are we going to get some kind of compensation maybe a discount maybe a free fry no response I asked you the manager was they slam the glass in my face they waved at me to come get my wings from the window got back in my car my boyfriend open them and seen there was sauce on them they were supposed to be dry with sauce on the side I walked back up to the window three mistakes only thing they got right with the large Coke the manager came to the window her name was Doris she said she was going to make us new wings so again we had to wait not only didn't know one apologize they were rude and there was no kind of compensation or anything to resolve the issues that we went through I stopped there all the time late night and I've never had such bad service
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Reason of review:
Not as described/ advertised
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