Checkers Drive In
Reviews and Complaints
Employee retention fee
Preferred solution: Understanding why this charge has been added
User's recommendation: Don’t go to checkers
I did my servey a nd I never received my code
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Verified Reviewer | Florence, South CarolinaComplaint about. Food
Preferred solution: Just want the employees to cook food correctly
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Verified Reviewer | Nashville-Davidson, TennesseeTERRIBLE SERVICE
- Rude and filthy language
Preferred solution: I didn’t even get food.
User's recommendation: Don’t visit this establishment
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Verified Reviewer | Savannah, GeorgiaTerrible customer service
Employees sitting outside smoking 20 minutes after opening. Waited and they laughed.
Never again.
I don't need their food but they need my service to have jobs. Really this one should be shut down.
Preferred solution: Service
User's recommendation: Don't waste your time
Rudeness
- Food
- Rude mgr bad customer service
Preferred solution: Apologies and price reduction r free
Bad service
Went to my regular checkers drive thru in Stone Mountain Georgia on 6000 Memorial drive on a Sunday after church and recieved the worst disrespect from the drive thru personal. Now I had went there the Sunday before and was missing an item I paid for, so I ask the young lady before ordering to please make sure I get everything in my bag because I did not get all my stuff and she cut me off saying well we wont give too you because you should have came back, granted I just had a surgery and was not able to return nor was I asking for it too be replaced only to insure I have all my items again, she then cut me off again asking me what can I get you so instead of my apologies mam for the inconvenience I was rushed with attitude and left the drive thru, I attempted to call the store to speak with a manager no one answered
P
User's recommendation: Train especially young people on customer service tactics
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Verified Reviewer | Revere, MassachusettsFind out what is wrong with my background check
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Verified Buyer | New Castle, DelawareNot happy
Employee transfer asap
Employee lied
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Verified ReviewerThey have molded bread
- Good food
- Poor management
Preferred solution: Apology
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Verified Buyer | Detroit, MichiganIn line over 30 minutes
Preferred solution: Full refund
Rude staff and management
Preferred solution: Apology
User's recommendation: Don't hire rude employees wirh poor management skills
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Pierce, FloridaRuin employees
- Food is good
- Customer service is bad
Preferred solution: Full refund
User's recommendation: Listen Acknowledge and Accommodate your customers
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I forgot you were there. 20 minutes after a late opening at that in the lot smoking and playing with friends.
Meanwhile one guy was trying to stock. They saw us at the drive and walk up window. Laughed and carried on. Don't like your job find another.
The whole staff needs to be let go or the latter. Idc. Cleanliness is a must in the food industry. They have a no smoking policy.
This location has been plagued with BS. Something needs to be done or close the doors.
One of you can buy the location and run it at a loss. So reach out to the franchise head and make an offer.
They don’t need your patronage. You are the pi gg customer that the pandemic will get rid of.
All these places survived the pandemic and will not put up with customers who mouth off. So go elsewhere until you are not welcome anywhere.
So the child that wrote this complaint wants the location shut down because they did not get service. This inconveniences it for everyone else.
They were probably waiting for the manager or a keyholder to let them in the building. Only managerial staff would be issued keys. How can they wait on customers if they cannot get in the building?